Everything you might want to ask

Most of our cards can carry a name, and it's free — there's no separate “personalised” range and no extra charge. Look for the name field on the product page.

Personalised cards are printed exactly as you type them, so please double-check spellings before you order.

Yes — choose “Direct to Recipient” and enter their address at checkout. Nothing but the card goes in the envelope: no prices, no invoice, no packing slip.

You can add a message to be printed inside, or leave it blank to write your own.

Of course. Postage is charged once per order, however many cards you buy — and with 4 for the price of 3, the discount is applied automatically at checkout.

Order before 2pm Monday to Friday and we print and post the same day. 2nd Class usually arrives in 2–3 working days, 1st Class in 1–2.

See our Delivery Information page for all options and prices.

We currently deliver across the United Kingdom.

Royal Mail occasionally runs late. If it's been more than 7 working days since dispatch, email info@tarchies.com with your order number. If it's lost, we'll send a free replacement.

Our standard card is 148 × 148mm square, printed on 350gsm uncoated board with a soft matt finish.

Yes — every card comes with a kraft envelope, packed in a protective sleeve so it arrives flat and clean.

We do. Tarchies is a team of three — every design starts as a drawing on someone's desk and is printed in our own studio. Nothing is bought in or sent out to a factory.

Email us straight away at info@tarchies.com. We print quickly, but if it hasn't gone to print yet we'll fix it.

Send us a photo and your order number within 30 days and we'll send a free replacement or refund you — whichever you prefer. You don't need to post anything back. Full details on our Returns & Refunds page.

Email info@tarchies.com — we reply within 24 hours, Monday to Friday.